Delete Your Mileafy Account
This page explains how to delete your account in Mileafy: Mileage Tracker, the app by Mileafy LLC, on iPhone and Android.
Delete in the app
- Open Mileafy and go to Settings › Personal information.
- Tap Delete account and confirm.
If the app asks you to sign in again, sign out, sign back in, and repeat the steps.
Delete by email
If you can't access the app, email care@mileafy.com from the email address of your Mileafy account with the subject "Delete my account". We confirm the request by replying to that address.
When data is deleted
Your account closes right away. Your data is permanently deleted 30 days later. Until then, you can email care@mileafy.com to restore your account with everything in it.
What is deleted
- Your account and sign-in details (email, name, sign-in provider)
- All drives, routes, and locations, except drives submitted to a company (see below)
- Vehicles, mileage rates, and statistics
- Notification settings and device push tokens
What is kept
- Drives submitted to a company. If you drove for a company on Mileafy for Business, the drives you submitted to it (approved, rejected, or pending review) stay in that company's records. Your name stays on them; your email is removed.
- Subscription records. Purchases are handled by Apple, Google Play, and RevenueCat, which keep transaction records as required for tax and accounting. Deleting your account does not cancel a subscription. Cancel it in your App Store or Google Play subscriptions first.
- Anonymous analytics and crash reports. These are not linked to your name or email and expire on the providers' standard schedules.
For questions, see our Privacy Policy or email care@mileafy.com.